Who will I be dealing with?
Just me. I'm Daniel Stratton, a sole trader in Brisbane, and my name and ABN are on every quote and invoice. There's no account manager or hand-off: I take the call, write the copy and build the site.
Can you set up Google and Facebook without building me a website?
Yes. Each one has its own fixed price (see Online setup above), and a website can be added any time. Ads send people somewhere, so I'll tell you honestly whether a website would help first.
Will I own everything you set up?
Yes. The domain, hosting and files are registered in your name from day one, and you get every login at launch. Your Google profile, Facebook page and ad accounts belong to your business too, with me added as a manager so you're always in control. If you ever want to move to someone else, nothing is held back.
What do you need from me?
A short questionnaire (about 15 minutes), your logo if you have one, and any photos of your work or team. If you don't have photos, I can start with good stock images.
What if I need changes after launch?
Take the care plan at $99 a month, which includes up to 30 minutes of changes, or pay $90 an hour as you need them. Either way, hosting stays in your name.